Question 1

Can I use Docklyx without hardware?

Accepted Answer

Yes, Docklyx is 100% web-based. No installation required. Your guards access it from any device with internet connection.

Question 2

How long does implementation take?

Accepted Answer

Less than 1 day. Most teams go from spreadsheets to live appointments within a single shift.

Question 3

Can I customize appointment rules?

Accepted Answer

Yes. Configure capacity by hour, by dock, by operation type. You define the rules.

Question 4

How do payments work?

Accepted Answer

We accept credit/debit cards. Monthly billing with cuts on the 1st of each month.

Question 5

Do you have Spanish support?

Accepted Answer

Yes. Our entire team is in Mexico. Live chat, phone, and email Monday through Friday.

#mexico-logistics